Frequently Asked Questions
Quick answers to common questions
How do I share a gift list?
Open a list and tap the Share button. You'll get a unique invite link you can send via text, email, or any messaging app. Anyone with the link can join the list.
How do gift reservations work?
Members of a list can tap any item to mark it as reserved. The item will show as taken to other members so there are no duplicate gifts. The list owner cannot see who reserved what.
What's the difference between Free and Pro?
Free accounts can create up to 3 gift lists. Pro accounts ($1.99/month) can create up to 25 lists and have ads removed.
How do I cancel my Pro subscription?
Go to your iPhone Settings → Apple ID → Subscriptions → Giftly Lists Pro → Cancel Subscription. Your Pro access continues until the end of the billing period.
How do I restore my purchase?
Open the app, go to the upgrade screen, and tap "Restore purchases" at the bottom.
Can I delete a list?
Yes — swipe left on any list you own and tap Delete. This permanently removes the list and all its items.
Still need help?
Our support team is ready to assist you. We typically respond within a few hours.